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One thing we all know about workflow: No-one knows enough about what’s going on

It takes a team of people with a range of skills and knowledge to create our web content. The way we work together and organise the tasks that go into creating content is, in sum, “workflow”....

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Sign-off is like road works

I’ve already written about how sign-off processes make it hard to collaborate properly. Now we turn to another reason sign-off sucks: It’s slow and frustrating, like roadworks. You might typically have...

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Making risk management work (1): Roles and definitions

This post is part of the Content Is The Web risk management series. So you already know that your sign-off process slows things down and makes it difficult to work with others. But you still need some...

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Making risk management work (4): The tools you need

This post is part of the Content Is The Web risk management series. This post explains the tools and tables you’ll use to manage risks properly. It follows on from earlier posts about the framework and...

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